Privacy Policy


Effective Date: July, 2017

This Privacy Policy (“Policy”) describes what information POV Horror LLC and its affiliate and subsidiary companies (collectively, “POV Horror,” “we,” “our,” or “us,”) collect about you, how we use and share that information, and the choices you have about our information collection and processing in connection with your use of the POV Horror Services (defined below).

1. WHAT IS THE SCOPE OF THIS PRIVACY POLICY? “POV Horror Services,” means the services provided and made available by POV Horror LLC and its affiliates (collectively, “POV Horror”, “we”, “our” or “us”) in connection with your browsing and viewing of the “Hell House LLC” website and purchase of the Hell House LLC DVD. The POV Horror Services also includes integration with PayPal for the collection of payment information for DVD purchases. This Policy is incorporated into the POV Horror Terms of Use. If you do not agree with the terms of this Policy or the Terms of Use, please do not use the POV Horror Services. This Policy does not apply to information that is collected outside of the POV Horror Services.

2. WILL THIS POLICY EVER CHANGE? We may change this Policy from time to time. If we make changes, we will notify you by posting the updated policy and revising the “Effective Date” above. Use of the POV Horror Services after the posted Effective Date means you accept the current version of the Policy, including any changes made prior to the posted Effective Date. If we make any material changes to this Policy, we will also notify you by email or by means of a notice on the POV Horror Services. We encourage you to review the Policy whenever you use our POV Horror Services to stay informed about our information practices and the choices available to you.

3. WHAT INFORMATION IS COLLECTED FROM ME? Information you provide to us: Payment Information: If you purchase a DVD or other product through the POV Horror Services, our third party payment processor, PayPal, will collect the billing and financial information they need to process your charges. This may include your postal address, email address and financial information. We do not directly collect or store your financial information, like credit card numbers. However, our third party payment processors may share non-financial information with us related to your purchases, like your name, shipping address and items purchased in order to fulfill your order. Aggregate and/or De-Identified Information: We may aggregate or de-identify certain information that we collect from you so that it no longer reasonably identifies you. And, if you e-mail us, we will collect your e-mail address and the full content of your e-mail, including attached files and other information you choose to provide to us. Information We Collect Automatically From Your Devices: When you use POV Horror Services, we use Google Analytics services to collect information about the device you use to access the POV Horror Services, including hardware model, operating system and version, Internet Protocol (“IP”) address and other unique device identifiers, mobile network information and information about the device’s interaction with our POV Horror Services. We also collect information about how you use POV Horror Services, including your access times, browser types, and language preferences. This type of data enables us to understand how often individuals use parts of the POV Horror Services so we can analyze and improve them. To collect this information, we use cookies and other tracking technologies. To learn more about how we automatically receive and record information when you interact with the POV Horror Services, please review our Cookies Policy. This policy covers only our use of cookies or tracking technologies; it does not cover the use of cookies or other technologies by third parties. However, options you have to control the use of third party cookies are explained in our Cookies Policy. Location Information: We may collect different types of information about your location, including general information, such as the city, state and/or postal code associated with your IP Address, and, if you agree, more specific location information that is provided through the GPS functionality on mobile devices used to access the POV Horror Services.

4. HOW IS MY INFORMATION USED? In general, the information that you submit or share with us and the information that we collect is used in the following ways:

  • to fulfill the purposes for which you provided such information;
  • to enable you to access the POV Horror Services;
  • to provide, maintain, protect, develop and improve the POV Horror Services, including through the use of statistical analysis;
  • to communicate with you, including via email;
  • to prevent or detect a fraud, crime, violation of our Terms of Use, or to otherwise protect the safety of us, our employees, and others; and
  • to comply with our legal obligations.

We may use aggregated and/or de-identified data or other data that does not constitute personal information under applicable laws for any purpose, including without limitation in statistical analysis to help us analyze patterns in the use of the POV Horror Services. To the extent permitted by law, we may also use the information we collect and receive as otherwise described to you at the point of collection or pursuant to your consent. By accessing and using the POV Horror Services, you consent to our use of your information about you in the manner described in this Policy. If you do not agree or do not consent to the use of your information in these ways, you should not use the POV Horror Services.

5. WHEN IS MY INFORMATION DISCLOSED? We do not disclose your information except in the limited circumstances described below. By accessing and using the POV Horror Services, you consent to us sharing your information under the circumstances described in this Policy. With your consent or pursuant to your request: We may share or disclose your information if you ask or authorize us to do so. Among group companies: We may share your information with our affiliated and subsidiary companies and joint venture partners for the purposes of processing, analyzing or storing your information or otherwise as needed to provide the POV Horror Services to you, in each case, consistent with the terms of this Policy. To our trusted third party service providers: We engage third party service providers to perform a variety of services and functions for us. We may share your information with such service providers subject to confidentiality obligations consistent with this Policy and on the condition that the third parties use your information only on our behalf and pursuant to our instructions. We will use contractual or other means to require a comparable level of protection for any personal information that is processed by a third party. Information shared via embedded content: Some of our POV Horror Services carry embedded content controlled by third parties for services such as social sharing, commenting and displaying video or images. When you interact with these services, they may collect information from and about you and your interaction with their content, including the URL of the web page you are visiting. This activity will be subject to the privacy policy of and your settings for the third party network or service. Please be aware that they may track your activity, including through the use of cookies or similar technology, without you needing to interact with them. If this concerns you, ensure you log out of their services before using ours. To comply with legal requirements and to protect you, us, and others: Notwithstanding anything to the contrary in this Policy, we reserve the right to retain and disclose your information at our discretion if we believe in good faith that such retention and disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas, warrants or similar process served on us; (b) protect and defend our rights or property, you, or third parties; or (c) ensure the safety and security of our POV Horror Services, systems and of our customers and third parties.

6. WHAT ARE MY CHOICES? You may also choose to block cookies. Learn more about cookies, how we use them and how to block them by reviewing our Cookies Policy. If you access the POV Horror Services through a mobile device and you do not want your device to provide us with location-tracking information, do not agree to allow your device to share this information with us or disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. Your device manufacturer may provide instructions on how to disable GPS or other location-tracking functions. If you initially consent to the collection of location information, you can subsequently stop our collection of location information at any time by changing the preferences on your mobile.

7. HOW LONG DO YOU KEEP MY INFORMATION? We will hold your personal information on our systems for as long as necessary to provide the relevant POV Horror Services to you or for so as long as reasonably required to satisfy the purpose for which you submitted the information, or as required by applicable laws or regulations.

8. WHAT ABOUT LINKS TO THIRD PARTY WEBSITES? Links to third party websites may be made available through the POV Horror Services. Clicking on such advertisements and links will direct you to the website or application of a third party. We are not responsible for the privacy practices or the content of such websites. Any information you provide via those sites is subject to the Privacy Policies on those websites and is not covered by this Policy. We encourage you to read the privacy statements of each and every website you visit or application you use. This Policy applies solely to information collected by us through the POV Horror Services and does not apply to third party websites or applications. The ability to access third party information from the POV Horror Services and to link to other websites and locations from the POV Horror Services is for your convenience and does not signify our endorsement of such third parties, their products, their services, their websites and locations or the content they make available on the POV Horror Services or on their websites and locations.

9. HOW IS MY INFORMATION PROTECTED? We are committed to protecting the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use or disclosure. These measures may vary based on the sensitivity of the information that we collect. Even though we take steps to protect your information, no company, including ours, can fully eliminate security risks associated with information. We therefore cannot ensure that our security measures will prevent every unauthorized attempt to access, use, or disclose your information.

10. WHAT IS YOUR POLICY REGARDING CHILDREN? You must be 18 years of age or older to use the POV Horror Services, or have the involvement, supervision, and approval of a parent or legal guardian. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian.

11. GOVERNING LAW. This Policy and all disputes arising hereunder or relating hereto shall be governed by, and will be construed under, the laws of the State of Florida, U.S.A., without regard to choice of law principles. Those who choose to access the POV Horror Services from locations outside the United States do so on their own initiative, and are responsible for compliance with local laws if and to the extent local laws are applicable. We may limit the POV Horror Services’ availability, in whole or in part, concerning any person, geographic area or jurisdiction, at any time in its sole discretion.

12. WHERE IS MY INFORMATION STORED AND PROCESSED? The information we collect in association with the POV Horror Services may be transferred to the United States or other jurisdictions that may not provide protections equivalent to those provided in your country of residence. When we do so, we take reasonable steps to confirm that the information is transferred in accordance with this Privacy Policy and as permitted by applicable data protection laws. By accessing or using the POV Horror Services and/or providing us with your information, you consent to the collection, transfer, storage, and processing of your information outside of your home jurisdiction. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

13. HOW CAN I CONTACT YOU? If you have questions or concerns about our Policy, please contact us at: